Sewa Setu Portal- Govt of Assam
Sewa Setu Portal-Govt of Assam
Seva Setu Online Portal
- Right to get ARTPS notified public services within a specified time frame
- Right to get Acknowledgement receipt on application submission
- Designated Public Servant (DPS) for notified public services
- Provision of appeal to Appellate Authority in case of non-receipt of notified public services
- There is a Provision for Second Appeal in case the applicant is not satisfied with the Decision of the Appellate Authority
About the Sewa Setu Portal Assam
- Online application of services
- SMS alerts to applicant and Designated officials
- Acknowledgement receipt on application submission
- Dashboard for real time monitoring
- Online tracking of status of application
- Process automation
- Online appeal provision for non-delivery/ delay in providing services
- Lodge online grievance
Popular Services of Sewa Setu Portal
- Settlement of AP Transferred Land from Original AP Holder
- Mutation by right of inheritance(Rural/Urban)
- Issuance of Caste Certificate
- Learner License for Transport
- Settlement of Khas and Ceiling Surplus Land
- Basundhara 2.0
Services Avaiable on Seva Setu Portal
Application Forms
ARTPS Forms - Guwahati Municipal CorporationARTPS Forms - Non-creamy Layer Certificate (ASSAMESE)
ARTPS Forms - Non-creamy Layer Certificate (BENGALI)
ARTPS Forms - Non-creamy Layer Certificate (ENGLISH)
Online Link of avaiable services in the Sewa Setu Portal
Citizen Services: https://rtps.assam.gov.in/site/online/citizenBusiness Services: https://rtps.assam.gov.in/site/online/eodb
Utility Services: https://rtps.assam.gov.in/site/online/utility
Other Services: https://rtps.assam.gov.in/site/online
Important Web-Links
| OM | Click here |
| Online Application | Click here |
| Official Website | Click here |
What is Sewa Setu Portal?
The RTPS Portal is created under the World Bank Financed Assam Citizen Centric Service Delivery Project of the Administrative Reforms and Training Department to allow citizens to apply for ARTPS notified services online and also to promote proactive disclosure related to citizens’ entitlements under the Act and procedures for accessing ARTPS services.
What is Assam Right to Public Services Act?
It is an act to provide for the delivery of notified public services to the people of the state of Assam within the stipulated time limit and for matters connected therewith and incidental thereto. The Assam government passed the RTPS Act in 2012.
How can citizen apply for the services?
Citizen can apply for any of the services notified under ARTPS Act at this ARTPS Portal or at any Public Facilitation Centres (PFC) or any Citizen Service Centres (CSC).
How can a citizen know the status of his/her application?
The citizen can get the information of the status of the application by providing the Acknowledge No. and Date of submission of the application at the ARTPS Portal or at the PFCs or at the CSCs.
How will citizen know that their applications are denied or rejected?
The Designated Officer shall communicate the applicant or an SMS will be sent to the applicant describing following aspect: 1) The Reasons for such denial / rejection 2) The Period within which an appeal against such denial or delay be preferred 3) The particulars including all available contact information of the Appellate Authority
